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Shipping

Choosing a Delivery Date

Normally, we would only touch on this topic around the holidays, but this year, as shipping carriers have continued to be overwhelmed since mid 2020, we have no doubt there will be unexpected delays.

With that in mind, we are strongly suggesting that you plan to have an entire day (two is even better) separating the day you request your order to be delivered, and the day on which you plan to enjoy your order.

Ground versus Express Shipping Methods

For all our customers on the west coast, during much of the year we have had great success shipping with a more cost effective shipping company, Golden State Overnight (now GLS). However, during the holiday season, GLS gets overwhelmed, and they do not offer any guarantees as to delivery dates. For this reason, we do not recommend selecting GLS as a shipping method for any deliveries past Wed 12/14.

To that end, we are suggesting that if shipping to a West Coast address during the last 3 weeks of December,  please consider bumping the service level up to FedEx Express 2nd Day Air. It might seem counterintuitive to chose FedEx 2nd Day Air, when Ground is usually an Overnight transit to your location, but the major difference here is the service level. FedEx Express has incredibly higher success rates compared to Ground, we’re talking “as close to a sure thing” versus “maybe you’ll see that box in a week or so”.

For this holiday season, we’ve dropped the rate for 2nd Day Air Shipping for customers in the Ground shipping regions, to try to meet you in the middle on the shipping costs. For shipping addresses in California, Nevada, Oregon, Washington, Idaho, and Arizona, we’re offering 2nd Day Air for a flat $20, or $10, if your order is over $450.

Shipping Options

We offer several different methods of shipping, some of which are dependent on where you live. For the majority of states, we recommend going with 2nd Day Air shipping; it is the most cost-efficient, and our specially designed boxes are capable of going 3 full days without external refrigeration. For those of you on the West Coast, we can ship via GLS for the most cost efficient method. 

Timing Your Delivery

We strongly suggest that you plan to have your steaks arrive at least one full day before you plan on cooking. Because shipping complications are often out of our control, we’ve found it is safest to have a day of “buffer” between arrival and your planned usage date. 

Signature Options

Our baseline is to send all packages designated as “no signature required” – this allows the package to be delivered without you having to sit at home all day. If you prefer your order to go as ‘signature required’, just drop us a note in the comments section during checkout and we’ll make sure to accommodate.

Shipping Costs

Cart TotalGLS Ground2nd Day AirStandard OvernightPriority Overnight
$0 – $170$10$30$55$60
$171 – $250Free$35$60$65
$251 – $450Free$40$65$70
$450 +Free$45$70$75

GLS Ground

We offer GLS Ground shipping to all locations that are within 2 transit days of our facility as our most cost effective shipping method. We include ample frozen ice packs in our boxes to ensure that the product gets to you in perfect condition. If weather is particularly hot in your area, just add a note in the comments section during checkout that’d you like us to add extra ice and we’ll be happy to accommodate you.

During the summer months (or during particularly hot spells), items that are shipped frozen may experience some surface thaw during transit. You don’t have to worry about throwing these in your freezer for later use, or they can be kept in the fridge for 3-4 days.

FedEx 2nd Day Air

Our preferred method of shipping, FedEx 2nd day will deliver a package in 2 business days. Less expensive than Standard Overnight, it also gives some wiggle room in the rare case that a package encounters problems en route.

FedEx Standard Overnight

Standard Overnight ensures that a box will spend 1 day in transit, and will arrive at your location before 5pm.

FedEx Priority Overnight

Priority Overnight ensures that a package arrives before 10:30am (unless shipping to a rural address, in which case the package arrives before 4:30pm).